Maret Research – Definition

Market research is defined as the procedure of evaluating the feasibility of a new product or facility through research conducted directly with potential consumers. This method enables organizations or companies to discover their target market, collect and document opinions and make informed decisions.

It can be conducted straight by organizations or companies or outsourced to agencies experienced in the process. The process can be conducted through surveys, interacting with a group of people, also known as a sample, conducting interviews, and other similar operations.

Three Main Goals Of Market Research

This type of research can be conducted in-house, by the company itself, or by a third-party company that specializes in market research. It can be done through surveys, product testing, and focus groups. Test subjects are usually compensated with product samples or paid a small stipend for their time. Market research is a critical component in the research and development (R&D) of a new product or service.

A market research scheme can usually have 3 different types of goals

Management: Assisting in developing a business or company through proper planning, organization, and control of human and material resources to meet all specific market needs at the right time.

Social: Fulfillment of specific customer needs through a required product or service. When consumed, the product or service must meet a customer’s needs and preferences.

Economic: Determine the financial success or failure of a company when it enters the market or introduces new products or services, thus giving certainty to all actions to be taken.


Why Is Market Research Important?

Conducting research is one of the best habits to achieve customer satisfaction, reduce customer churn and grow business. Here are the motives why market research is essential and should be considered in every business:

Insights: Provides insights and opportunities into the value of new and existing products and helps companies plan and strategize accordingly.

Customer-centric: Helps determine what customers need and want. Marketing is customer-centric, and understanding customers and their needs helps companies create the products or services that work best for them.

Forecasts: By understanding customer needs, companies can also forecast their production and sales. The also helps determine the optimal inventory level.

Types of market research: methods and examples of market research

Whether an organization or business wants to know more about consumer purchasing behavior or the likelihood that consumers will pay a specific price for a product, market research can help generate meaningful insights.

Depending On The Methods And Tools Required, These Are The Types:

Primary: Primary market research is a process whereby organizations or companies engage with end-users or hire a third party to conduct relevant research to collect data. The data collected can be qualitative (non-numerical) or quantitative.

When conducting primary market research, two types of information gather exploratory and specific. Experimental research is open-end, which examines a problem by asking open-ended questions in a detailed interview format. Usually with a small group of people, also known as a sample. Here the sample size to 6-10 members. On the other hand, specific research is more precise and aims to solve the problems identified by exploratory analysis.


Researching the Market: How to Behavior Market Research, Types, and Example

Market research aims to look at the market associated with a specific good or service to discover how the audience will receive it. This can include information gathering for market segmentation and product difference, which use to tailor promotion efforts or determine which features are a priority to the consumer.

A business must engage in various tasks to complete the market exploration procedure. It needs to gather data based on the market division examination. The company needs to analyze and interpret the resulting data to regulate the company of any designs or applicable data points that it can use in the executive process.

How Market Research Gathers Information

Market research involves a mixture of primary information, or what has been met by the business or by a person hired by the company, and secondary data, or what collection by an outside source.

Primary Information

Primary information is the data the company has collected directly or calmly by a person or commercial hired to conduct the research.


This type of information usually falls into two types: investigative and exact analysis.

Exploratory research less plan option and purpose via more open-ended questions, resulting in questions or issues offer that the company may need to address. Specific research finds answers to previously identified problems often brought to attention through investigative research.

Secondary Information

Secondary information is data that an external object has previously collected. This can include population information from government survey data, trade association research reports, or available research from another commercial working within the same market sector.

Example of Market Research

Many companies use market research to test new products or get information from consumers about what kinds of harvests or services they need and don’t presently have.

For example, a company that was seeing going into commercial might deportment market research to test the capability of its creation or facility. If the market research confirms customer interest, the business can advance surely with the business plan. If not, the company should use the grades of the market exploration to make alterations to the creation to align with customer desires.


Advantages of Lean Market Research

A lean User Experience (UX) project is a model for continuous upgrading that trusts quick, efficient research to appreciate client needs and test new features.

The lean market can help you develop more

Efficient: it gets you faster to your clientele faster.

Cost-effective: no need to hire an exclusive marketing firm to get things to start.

Competitive: quick, powerful insights can place your harvests on the cutting edge.

4 Common Market Research Methods

There are many different ways to conduct market exploration and collect client data, but you don’t have to limit by hand to just one exploration method. Four standard market research methods include surveys, interviews, focus groups, and customer observation.

eCommerce business owners have different goals from SaaS businesses, so it’s typically judicious to mix and match these methods based on your exact goals and what you need to know.

Surveys: The Most Commonly Used

Surveys are a form of qualitative research asking defendants a short series of open- or closed-ended inquiries, which deliver on-screen or via email. When we asked 2,000 Client Experience (CX) professionals about their company’s exploration approach, surveys proved the most commonly use market exploration method.

What makes online surveys so popular? They’re easy and cheap to conduct, and you can quickly collect a lot of data. Plus, the data is pretty frank to analyze, even when you have to analyze open-ended inquiries whose responses might initially appear challenging to categorize.

Interviews: The Most Insightful

Interviews are one-on-one conversations with associates of your target market. Nothing beats a face-to-face interview for pitching deep, but video conferencing is a solid second choice if an in-person meeting isn’t possible. Regardless of how you conduct it, any in-depth interview will produce significant benefits in understanding your target customers.

What makes talks so insightful?

By speaking directly with an ideal client, you’ll gain greater empathy for their involvement, and you can follow understanding gossamers that can harvest plenty of ‘Aha!’ moments.


Focus groups: The Most Dangerous

Focus groups bring together a carefully designated group of people who fit a business’s target market. A trained moderator leads conversations surrounding the product, user experience, and marketing message to gain deeper insights.

What makes focus groups so dangerous?

If you’re new to market research, I wouldn’t recommend starting with focus groups. Doing it right is expensive, and you could fall target to all kinds of errors if you cut corners. Dominance bias and go-between style are numerous ways your focus group data get skewed.

 Observation: The Most Influential

During a customer remark session, someone from the commercial takes notes while they watch an ideal user involve with their product.

What makes observation so clever and powerful?

‘Fly-on-the-wall’ thought is a great alternative to focus collections. It’s less expensive, and you’ll see people interact with your product naturally without manipulating each other. The only downside is that you can’t get secrets in their heads. So the remark is no replacement for customer surveys and interviews.


Market Research FAQs

What is the difference between qualitative and numerical research?

Measurable research asks questions that answer numerically. Such as, “What is your yearly salary?” or “How was your client service experience on a scale of 1-5?” Qualitative exploration asks inquiries that can’t be summarized into an amount. Such as, “What is your job name?” or “What did you like most about your client service knowledge?”

How do I do my market study?

You can do your own quick and accurate market study by surveying your clients. Building user personas by studying your users through interviews and observation. And wrapping your head around your data with tools like flow replicas. Affinity diagrams and customer journey maps.

What is the difference between market exploration and user exploration?

Market research takes a broader look at possible customers. What problems they’re annoying to solve are their buying knowledge and overall demand. On the other hand, user research barely focuses on the use (and usability) of exact crops.

What are the main disapprovals of market research?

Many marketing experts are critical of the market. Investigation because it can be expensive and time-consuming if you don’t do it the lean way. It’s often calmer to influence your CEO or CMO to let you do thin market research than something. More comprehensive because you can do it yourself. It also gives you fast responses to stay ahead of the competition.


Market research is gathering information about your target market and regulars to verify the achievement of new products. Help your team reiterate an existing product or understand brand insight to ensure your team effectively communicates your company’s value.

Also Read: What Do Marketers Do? A Closer Look At The Job Description